Thank you for shopping with UrdanDesi. This Shipping Policy explains how we process and deliver orders placed on our website.

1. Order Processing Time

All orders are processed within 1–3 business days after the order is placed.

Orders are not processed or shipped on weekends or public holidays.

If we experience a high volume of orders, shipments may be delayed slightly. In such cases, we will notify you via email.

2. Shipping Time

Estimated delivery times:

• Domestic Shipping (India): 3–7 business days
• International Shipping: 7–15 business days (if available)

Delivery times may vary depending on the shipping location and courier service.

3. Shipping Charges

Shipping costs are calculated at checkout based on:

• Delivery location
• Order weight
• Shipping method selected

Occasionally, we may offer free shipping promotions on selected orders.

4. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number.

You can use the tracking number to monitor the delivery status of your order.

5. Incorrect Address

Please ensure that your shipping address is correct when placing your order.

We are not responsible for orders shipped to an incorrect or incomplete address provided by the customer.

6. Delayed or Lost Shipments

While we work with reliable shipping partners, delays may occasionally occur due to:

• Weather conditions
• Courier delays
• Customs clearance (for international orders)

If your order appears to be delayed or lost, please contact us and we will assist you.

7. Damaged Packages

If your order arrives damaged, please contact us immediately and provide photos of the product and packaging so we can assist you with a replacement or refund.

8. Contact Us

If you have any questions regarding our Shipping Policy, please contact us:

Email: support@urdandesi.com